Privacy Policy

At The House of Fairies, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information, and how we keep it secure.

Information we collect

We collect personal information about you when you visit our website, create an account, place an order, or contact us. The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and order details.

How we use your information

We use your personal information to:

Process and fulfill your orders
Communicate with you about your orders and any questions or concerns you may have
Provide you with marketing and promotional materials, if you have opted in to receive them
Improve our website and services
Comply with our legal obligations

How we share your information

We do not sell or rent your personal information to third parties. However, we may share your personal information with:

Our service providers, who help us to process payments, ship orders, and provide customer support
Our business partners, who help us to provide you with relevant marketing and promotional materials
Law enforcement or government agencies, if required by law or to protect our legal rights

Google Analytics

We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as how often users visit our website, what pages they visit when they do so, and what other websites they visited prior to coming to our website. We use the information we get from Google Analytics to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

GDPR Compliance

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). We collect and process your personal information only for the purposes stated in this Privacy Policy, and we rely on one or more lawful bases for doing so, such as your consent or our legitimate interests. We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, and we take reasonable measures to keep it accurate and up to date. You have the right to access and correct your personal information, and to object to or restrict its processing. You also have the right to request that we delete your personal information, and to receive a copy of your personal information in a structured, commonly used, and machine-readable format. If you have any questions or concerns about our GDPR compliance or your rights under the GDPR, please contact us at info@thehouseofairies.com

Data Controller

The data controller responsible for your personal information is The House of Fairies. If you have any questions or concerns about how we handle your personal information, please contact us at info@thehouseofairies.com

Updating Information

You can update your personal information by logging in to your account on our website or by contacting us at info@thehouseofairies.com. We will make reasonable efforts to update or correct your personal information in our possession that you have previously submitted. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions that you initiated prior to requesting a change or deletion.

Cookies Policy

At The House of Fairies, we use cookies to enhance your browsing experience and provide you with personalized content and advertising. This Cookies Policy explains what cookies are, how we use them, and your options for managing them.

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow websites to remember your preferences, recognize your device, and provide personalized content and advertising.

How we use cookies

We use cookies to:

Remember your preferences, such as your language and currency settings
Provide you with personalized content and advertising based on your browsing behavior and interests
Analyze how our website is used and improve its performance and functionality

We use both first-party and third-party cookies. First-party cookies are set by our website, while third-party cookies are set by third-party service providers, such as Google Analytics and Facebook.

Types of cookies we use

We use the following types of cookies:

Essential cookies: These cookies are necessary for the functioning of our website and cannot be disabled. They include cookies that enable you to log in to your account, add items to your cart, and make purchases.
Functional cookies: These cookies remember your preferences and settings to enhance your browsing experience. They include cookies that remember your language and currency settings.
Analytical cookies: These cookies help us to understand how our website is used and to improve its performance and functionality. They include cookies that track your browsing behavior, such as the pages you visit and the links you click.
Advertising cookies: These cookies are used to provide you with personalized content and advertising based on your browsing behavior and interests. They include cookies that track your visits to our website and other websites, and cookies that enable social sharing and engagement.

How to manage cookies

You can manage cookies by adjusting your browser settings. Most browsers allow you to block or delete cookies, or to be notified before a cookie is stored on your device. Please note that blocking or deleting cookies may affect your browsing experience and limit the functionality of our website.

More information about cookies

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our use of cookies. We will notify you of any significant changes by posting a notice on our website or by contacting you directly. We encourage you to review this Cookies Policy periodically to stay informed about our use of cookies.